What we fix
Whatever's not working, start with a call or text. Here's what we help with most, at your home or remotely.
Patient, one-on-one help at home.
Unhurried help at your kitchen table, at your pace. We explain things in plain language and leave you with notes so you can do it yourself next time.
Fix dead zones and slow speeds.
We find out why the Wi-Fi drops in the bedroom and fix it, whether that means moving the router, adding mesh points or changing a few settings.
Remove malware, secure accounts.
Clicked a bad link or let a fake support caller in? We remove what they left behind, lock down your accounts and show you how to spot the next one.
Diagnose, repair and upgrade.
Every device at home or at work plays a part in your day. Slow, crashing or won't turn on, we work out what's wrong, tell you honestly whether it's worth fixing, and handle the repair or upgrade.
Setup, data transfer and apps.
New phone, tablet or laptop? We set it up, move your photos, contacts and files over, and install the apps you actually use.
Genuine, properly licensed software.
Whether it's for your household or your business, we install and activate the software you need with genuine licenses, so everything stays legal, up to date and working.
Cameras, locks, lights and more.
Your home should be as smart as it is comfortable. We install and connect smart home gear so it works together and works from your phone, then show everyone in the house how to use it.
Get back lost photos and files.
Deleted the wrong folder or have a drive that stopped working? We try to recover what we can, then set up backups so it doesn't happen again.
Decide who can access accounts later.
Make sure the people you trust can reach your photos, email and important accounts when they need to, without sharing passwords today.
Tell us what's going on and we'll tell you how we can help, whether that's a quick remote fix or a visit to your home in Chicago.