About IT WZRDS
Tech help with a human touch
IT WZRDS brings friendly, expert tech support to homes across Chicago, so the technology in your life works for you instead of against you.
Why we do this
Technology is supposed to make life easier, but for a lot of people it's a daily source of stress: Wi-Fi that drops out, pop-ups that won't go away, a new phone still in its box because setting it up feels like too much.
IT WZRDS exists to fix that. We come to you, or connect remotely, and solve the problem properly. Then we make sure you understand what happened, so you feel more confident the next time something goes wrong.
We believe your home should be as smart as it is comfortable, and that the technology at work should simply work. From equipment repair and installation to smart home setups and properly licensed software, we help make life more convenient, secure and enjoyable.
How we work
What you can count on
Patience first
Nobody should feel rushed or talked down to about technology. We go at your pace and answer every question.
Plain language
We explain what's wrong and what we did without jargon, and leave notes when they'll help.
Honest advice
If something isn't worth fixing, or you don't need the upgrade, we'll say so.
Your privacy matters
Your photos, files and accounts are yours. We only access what we need to fix the problem.